Service improvement strategy and plan for 2020.
We will focuss on:
| Area | |
| Service user documentation | Residents notes |
| Personal care plans | |
| Diaries | |
| Other records including incidents and accidents | |
| Service provision | Observations on areas of interaction that can be improved |
| Medication management | Audit |
| Quality assuarance | Audits of logs and care plans |
| Questionnaires | |
| Property | Audit of maintenance logs |
| Audit of general condition of property | |
| Working practices | Audit risk assessments |
| Development | Development plan and actions to date |
| Ethos | Work done to support the continuance and development of the ethos. |
| Governance | Training and development Recruitment of new trustees Implementation of trustee recruitment strategy |
| Management | |
| Training | Supporting personal and professional development |
| Value | Identify key value indicators |
If you would like to contribute to our service improvement plan please do so by completing the parents and carers survey or by contacting us directly.
Parents and carers survey 2020 https://form.jotform.com/CamphillTAC/annual-survey