Service improvement strategy and plan for 2020.
We will focuss on:
|Service user documentation||Residents notes|
|Personal care plans|
|Other records including incidents and accidents|
|Service provision||Observations on areas of interaction that can be improved|
|Quality assuarance||Audits of logs and care plans|
|Property||Audit of maintenance logs|
|Audit of general condition of property|
|Working practices||Audit risk assessments|
|Development||Development plan and actions to date|
|Ethos||Work done to support the continuance and development of the ethos.|
|Governance||Training and development Recruitment of new trustees Implementation of trustee recruitment strategy|
|Training||Supporting personal and professional development|
|Value||Identify key value indicators|
If you would like to contribute to our service improvement plan please do so by completing the parents and carers survey or by contacting us directly.